Privacy Policy

Welcome to Susral.com. Your privacy is important to us. This policy explains what personal information we collect, how we use it, and how we protect it. By using Susral.com, you agree to the practices described in this policy.

When you register or use Susral.com, we may collect the following:

• Personal details — name, age, gender, date of birth
• Contact information — mobile number, email address, city, country
• Profile information — education, profession, caste, sect, family details, and partner preferences
• Photos — profile pictures you choose to upload
• Usage data — pages visited, search filters used, and interactions on the site

We use your information solely to provide and improve our matrimonial service:

• To display your profile to other registered members
• To match and suggest suitable proposals based on your preferences
• To send important account notifications and updates
• To provide customer support and respond to your queries
• To improve the website experience and prevent misuse

We do not use your data for advertising to third parties or for any unrelated commercial purpose.

We never sell, rent, or trade your personal information to any third party. Your contact details (phone number and email) are only revealed to other members when you explicitly choose to share them or when both parties have mutually expressed interest.

We may share limited data with trusted service providers (e.g., payment processors) solely to operate our platform, and these providers are bound by strict confidentiality obligations.

Photos you upload are only visible to logged-in registered members of Susral.com — they are never publicly indexed or shared externally. You can control photo visibility at any time through your Privacy Settings, including choosing to hide your photo entirely or show it only to members you approve.

We use industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. Your password is encrypted and never stored in plain text. However, no online platform can guarantee 100% absolute security, so we also encourage you to use a strong, unique password and keep your login credentials private.

Susral.com uses basic cookies to keep you logged in, remember your preferences, and understand how the site is used. We do not use cookies for third-party advertising. You can disable cookies in your browser settings, though some features of the site may not function properly without them.

You have full control over your personal data. At any time, you can:

• Edit or update your profile information
• Hide or deactivate your profile from search results
• Request deletion of your account and all associated data
• Opt out of non-essential communications

To exercise any of these rights, contact us at info@susral.com.

If you have any questions or concerns about this Privacy Policy, please reach out to us: